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The claims made against this facility are absurd. The Administration has been nothing but professional in my dealings with them and my observation of them with other workers and residents. The care provided by this facility is first-class.
The nurses treated her like she was their own mother. That was very comforting since some of our siblings live in other states. The wound care nurses were able to assess and treat her open wound in the most effective way to facilitate healing in the shortest amount of time. Although rehabilitation from an injury is harder as you age, our nurses and therapists made sure my mom was as comfortable as she could be.
Patients' Survey and Ratings:
He doesn't have much of an appetite from all the anesthesia and pain meds he was on but that really isn't the problem. The problem is that they bring his food and he can't see well enough to tell what it is, and he can't cut it up. He can't even see well enough or have the strength to open the milk carton. They do not ask if you need help, they just believe you are being picky about what they serve. My father who is fastidious with his hygiene is cleaned up once a day.
As it is I have had one operation and will probably have several more…. I may never walk again, because of Palm Gardens incompetence and neglect. The ONLY good thing about that facility is that they have some awesome staff even though they aren’t treated or paid well. Palm Garden is excellent for short term rehab with a very knowledgeable staff that works very hard.
Other Senior Care in Ocala, FL
The patients that got better at bathing is way lower than the state average. Center for Medicare & Medicaid Services regularly gathers feedback information from patients about their experiences with a certain home health agency. In the survey, the patients shares their feelings about services they received, and whether they would recommend the agency to someone else.
Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services. I was a patient at Palm Garden in July 2017. My husband went on a tour of 3 rehabs and chose Palm Garden because of the staff and how the place looked. While I was there, the Nurses and CNA's were very friendly and helpful.
NPI for Palm Garden Home Health:
The PT's and OT's worked very hard to get me back on my feet. I would definitely recommend Palm Garden to family and friends and if I ever have to go into a rehab again, I would definitely choose Palm Garden. My mother has been at Palm Garden of Ocala for almost two years. I am so grateful for Palm Garden they changed my Moms life for the better. When I speak to my Mom she always tells me how kind and nice everyone is to her. I am so thankful for the nurses and the CNA's that help my mom.
The quality ratings gives you an indication of the care Palm Garden Home Health give to their patients incomparison to other home health agencies. This quality rating is based on process quality measures and patient outcome measures survey conducted by CMS. Palm Garden Home Health is a home care agency that has a 4-star survey summary rating, the second highest possible. The team gave care in a professional way and communicated well, both of which are rated 4 stars, the second highest possible. The team discussed medicines, pain, and home safety with patients, who gave the agency an overall rating of 3 stars, the middle rating.
If the dressing comes off in the middle of the night they will NOT put it back on and the wound will be left open to infection until day shift arrives. This was stated and confirmed by the "Wound Nurse" and happened just as she predicted. Dressings were left on with stool on them. The home health agency staff will also talk to your doctor about your care and keep your doctor updated about your progress.
The Florida Health Care Association also has awarded Palm Garden of Ocala with six state-wide awards, including Administrator of the Year and Nurse Administrator of the Year. I haven't seen anything that would upset me, so it seems alright. My brother has been there for three to four months now. His room could use a little bit of updating, but it is clean and it is nice. It could use a little freshening up, but it is not bad or anything. It is an older building, so it is pretty much what you'd expect.
The staff is incredibly friendly and hard working. They help the community heal and get back home fast, and help their residents feel at home while they are there. Choose a nearby provider from the list below. Write a Reviewof Palm Garden Home Health and help other families make a decision about this provider.
They have all but starved and dehydrated her to death. She has lost 40 plus pounds and looks like a skeleton. She was in fairly good shape when all of this started in December and it is frightening to see what has happened to her. You cannot imagine what it is like to feel like you have to protect your loved one form the very ones who are trusted and highly paid to allegedly help them.
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